I configured my Good Data organization settings to...
# gooddata-platform
w
I configured my Good Data organization settings to send mail with a from address of our support inbox. When the messages are getting sent now they are obviously failing email authentication DKIM/SPF. I read the documentation at https://help.gooddata.com/doc/enterprise/en/expand-your-gooddata-platform/gooddata-in[…]n/white-label-your-domain/configure-dkim-for-outgoing-email/ and it looks like I can configure a good data shared (public) key in my DNS. Can you send me the specifics of how to do that? Also, can you confirm that "include:relays.gooddata.com" is still the correct entry to add to my SPF record?
j
Hi Willie, we will need to help configure this in a private ticket with support. We will reach out in a separate ticket which you will receive in your email.