Hi all We currently use Auth0 as our IDP and it generates auth tokens for our users, when we try to look up users based on their

authenticationId

in GoodData (

authenticationId

isn't a required param when creating users), we're running into an issue where we can't find the users if their token contains a

+

sign in it Eg: https://<gd_cn_host>/api/v1/entities/users?filter=authenticationId%3D%3D%27samlp%7Cyexhmwjrq7avbje77xqf%7C2V2rp%2BdCe0yRYWL0OhfFgQ%3D%3D%27 returns no users even though the user exists and we can see it without the filter query param This isn't an issue with users whose token does not have the

+

sign and we're able to successfully retrieve users in this case. Could you please help figure out what needs to happen here so users with a

+

sign in their token are also returned ? Thanks in advance I opened a support case as well https://support.gooddata.com/hc/en-us/requests/115532

No problem. Just to reiterate my answer, the ‘+’ sign will need to be wrapped with doubles quotes and then the URL encoding must be applied to the entire value.

@Moises Morales it turns out I spoke too soon, it turns out your proposed fix gets us past the 400 but still returns no users.