| In your documentation, you mention using Analytical Designer but I can't seem to figure where to access this in the GoodData for Freshdesk interface. How do I locate this? |
Best answer by Michael Ullock
View originalAccessing the Analytical Designer in GoodData for Freshdesk
Userlevel 1
Hello,Â
please see the following documentation that will help you with this:
https://help.gooddata.com/pages/viewpage.action?pageId=102210728
When you click the "Analyze" tab you're then accessing the Analytical Designer to create insights.Â
Thank you. Is there a way for me to create new custom measures or metrics?
Userlevel 1
Yes, in Analytical Designer, you can create your own calculated measures from the measures already available in your insights using basic arithmetic functions. More details can be found here:Â
https://help.gooddata.com/pages/viewpage.action?pageId=102211109
You can also find more details on the available measures here:
https://help.gooddata.com/pages/viewpage.action?pageId=102210744
Can you resend me the links for creating metrics from the Analytical Designer? You sent the following several months ago:
Â
https://help.gooddata.com/pages/viewpage.action?pageId=102211109
You can also find more details on the available measures here:
https://help.gooddata.com/pages/viewpage.action?pageId=102210744
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I’ve tried the links and I receive a 404 Error - Page not Found
Userlevel 3
Of course:Â
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Thank you. Is there a way to create an AVG metric? I’d like to create a metric similar to: SELECT AVG(Time Spent (Ticket))
Userlevel 3
You can create averages as shown here:Â
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