Accessing the Analytical Designer in GoodData for Freshdesk

  • 6 December 2022
  • 3 replies

In your documentation, you mention using Analytical Designer but I can't seem to figure where to access this in the GoodData for Freshdesk interface. How do I locate this?


Best answer by Michael Ullock 6 December 2022, 21:21

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Userlevel 1


please see the following documentation that will help you with this:

When you click the "Analyze" tab you're then accessing the Analytical Designer to create insights. 

Thank you.  Is there a way for me to create new custom measures or metrics?

Userlevel 1

Yes, in Analytical Designer, you can create your own calculated measures from the measures already available in your insights using basic arithmetic functions. More details can be found here:

You can also find more details on the available measures here: