What can be reason that I am not receiving an e-mail for my forgotten password? I use the GoodData Free tier.
Best answer by Martin Burian
View original
Userlevel 2
There are more possible reasons why you do not receive it. First of all please check your SPAM folder in your e-mail client. If you will not find the e-mail there, make sure that you use the right URL to reset the password. The format of the URL in case you use the GoodData Free is https://freexxxxx.na.gooddata.com. The “xxxxx” is id of your Free instance. You can find the right URL in the welcome e-mail you got during the registration to GoodData Free. If you still do not receive it, please contact GoodData Support.
Thank you. I used the https://secure.gooddata.com instead. I can log in again now.
Reply
Login to the community
Sign in with your community account. This is different than your login to your GoodData account. Don't have a community login? Create an account
Social Login
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.