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Cannot select single day

  • 5 September 2022
  • 6 replies
  • 76 views

Hello

We and our clients have noticed it is no longer possible to select the same start and end date on the static range date picker.

Previously, we could see data for a single day by selecting the same start and end dates, but this is no longer a possible.

Workarounds include typing the date, or selecting the end date before the start date, although this is fiddly and slowly our users are beginning to submit support tickets about this.

is this a known issue?

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Best answer by Moises Morales 5 November 2022, 04:13

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6 replies

Userlevel 3

Hi Nathan, 

 

Thank you for bringing this to our attention. We are checking this internally and will circle back to you with any details. 

 

-Moises

Hi Moises, I was wondering if there is any update on this one, and if there is a planned fix?

Userlevel 3

Hi Nathan, there was an internal discussion about this, but at this moment we don’t have an ETA for this feature. We will keep you posted. 

Is there a formal way to file a bug report? This is a regression that is causing our clients frustration.

Userlevel 3

Our apologies for any frustration this is causing, you can rest assured that we already have filed a report internally. We will get back to you with more details as soon as we know more.

Userlevel 3

Sorry about the radio silence, but in case you haven’t noticed, we reverted the changes made to the date picker that didn’t allow you to select a single date.

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