Solved

changing e-mail address in Free Account

  • 29 November 2022
  • 1 reply
  • 21 views

Dear all,
we have a user in our company who created demo dashboards for our client. However she is leaving and her e-mail account will be deactivated. I would like to change the e-mail address that will receive messages from GoodData to a different one I did not find this option in the Account page. I found some instructions using API to make this change, however, I am afraid I need something a bit more “for dummies”

Can you help?

Many thanks!
Michal

novak@mezzonet.cz

 

icon

Best answer by Joseph Heun 29 November 2022, 18:31

View original

1 reply

Userlevel 3

Hello Michal,

I’m afraid that the only way to update a user’s information is via API call from the domain admin: 

 

https://help.gooddata.com/doc/enterprise/en/expand-your-gooddata-platform/api-reference#section/Use-Cases/Update-a-user's-information

 

Please note that only the email address can be changed and not the username/login. 

Reply