Hey there, We’re interested in developing custom visualizations to address our analytical needs on GoodData Cloud, for example: https://blog.ag-grid.com/introducing-ag-grid-sparklines/ We’ve experimented with Dashboard Plugins (referencing this documentation: https://sdk.gooddata.com/gooddata-ui/docs/dashboard_plugins.html#current-limitations ), but the link appears outdated, and the “latest version” link doesn’t point to updated information. Using plugins, we were able to customize the rendering of some visuals, but we still have a few questions: 1. Is there a way to create entirely new visualization types that would appear directly in the GoodData Cloud drag-and-drop menu? Or are we limited to using plugins that modify the rendering of existing visualizations? 2. What are the current limitations around developing custom visualizations? 3. What is the most up-to-date resource or documentation available on this topic? Thank you!

message from our Director of Engineering Hi Good Data, We feel it is important to communicate the seriousness of yesterday's issue. The change that your team deployed to your Javascript SDK completely broke our embedded reporting widgets, affecting all of our customers who use our Advanced Analytics module. It also caused us some reputational harm, as we were demoing these features to an important prospect at the time of this incident. Could you please provide us with some re-assurance that: 1. You will proactively notify us of any changes to your JS SDK that may affect our usage downstream. 2. No futher breaking changes will be deployed, without giving us sufficient time to update things on our end. Thanks for your attention in this matter, Richard Larcombe Director of Engineering Learn Amp

Hello team, Is there anyway for WebComponents to have the filters saved even after refreshing the page? Currently everytime I refresh it resets do default. Are there any work arounds used in the community? cc: @Fardim kaiser

Hey there, I am also getting following error. It used to work until yesterday Uncaught SyntaxError: The requested module 'https://***.cloud.gooddata.com/components/tigerBackend.js' does not provide an export named 'default'

This issue is pretty URGENT, anyone that could help with this please? https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1765195941276409

Hey there I need an urgent solution. I dont see any outage reported. But I am getting black pages where GoodData web component should be displaying data I am getting the following error

Uncaught SyntaxError: The requested module '<https://xxx.cloud.gooddata.com/components/tigerBackend.js>' does not provide an export named 'default'

We are currently having issues with the JWT authentication this was working fine a while ago was there any change to this method factory() as we are using it in

setContext({
    backend: factory()
      .onHostname(data['good_data_url'])
      .withAuthentication(new TigerJwtAuthProvider(data['jwt'])),
    workspaceId: data['workspace_id'],
});

it seems the method is returning this

o()

, and then we get

TypeError: Unhandled Promise Rejection: o is not a function

, anyone that could help us with this?

Hi, We are using your Usage Analytics but face some data issues. For example last week, no data available between 12/2 and 12/4. Will we recover missing data?

Hi, We have an issue for a few hours on one specific dashboard. When a user opens it, they get a full blank page. We reproduce it systematically. Is there any workaround?

could someone please help me find why, when I try to download this visualization with an error 400 I can't find in any logs? visualization object id:

7267d8e2-dfaf-4fb2-8ebe-0acd2a982f72

the export id;

e51282442155a21e397ee243a46f47775b825a46

this is the endpoint I'm trying to call:

<https://housing-cloud.cloud.gooddata.com/api/v1/actions/workspaces/${workspaceId}/export/tabular/${exportId}>

this works for other visualizations, but not for this one for some reason

Hi, if the Manage permission is removed from a workspace for a user, is the Private Dashboards removed/deleted that the user had created?

I am trying to use the Geo Map widget in my GoodData workspace, but the system is not accepting my location fields. I have tried storing latitude and longitude as string, and integer values, but the platform still shows the message:

“No location in your visualization. Add a geo attribute to your visualization, or switch to another visualization.”

Could you please clarify: What exact data format is required for latitude and longitude? ◦ Should they be separate attributes (Latitude and Longitude)? in data model field mapping it is not giving option for selecting data as geo cordintaes can u please look into it and help me

Hi team, I need help setting up Okta as the identity provider (IdP) for authentication into GoodData Cloud, enabling centralized user management, consistent RBAC, and seamless SSO access for analytics users.

Hi Team, I am struggling to get this working when I have blank values in my report and want to filter it to just show those rows (see attached): • I am checking this option when I have null rows -> no data • I have made a change to the metric itself to add (IFNULL (...), 0) clause, so that the null values appear as 0 directly in the metric -> still no data Am I missing something?

Hi GoodData Team, I am using GoodData Cloud trial, I have done setup for OIDC with Duo as IdentityProvider. But while using SSO from my Admin account it looks like I lost the admin rights. Can someone please help me here ? cc: @Can Karabulut

Hi I am designing a Sankey Diagram but was wondering if there is anyway to customise the way the different bars take from the From node to the To node

Hi team - quick question about supported providers for the AI assistant. Are there any plans to support non-OpenAI providers like AWS Bedrock, Gemini, etc.?

how can i execute insights using api? i'm trying to warmup the cache again after invalidating it, which apis can i use for this?

Hello I am trying to compare some data (sales) between a custom defined period 1 and a custom defined period 2. Is there a workaround to do it?

Hi Team , For the past few days we have been encountering errors for the below filters This Year Year to Date For a client , i used MTD compared with previous period filter and got a certain revenue, but when i used This Year compared to previous period filter i am getting "No data for your filter selection". Images attached below FYR Also our client has been added last month only to our platform. i.e. OCT 2025. My hypothesis : • Since the client got onboarded last month , and when i use" This Year compared to previous period filter" , the net revenue shows "No data for your filter selection" because there was no data present for the client in 2024 , and comparing it with previous period makes the whole Net revenue Zero. (Please let me know if this is the expected behaviour of comparing with filter) • Secondly ,have there been issues for "This Year compared to previous period Filter" lately ??

Hello! I was today stumbling over using multiple date dimensions in 2 cases and was wondering if what I tried to do is possible. Data Model: One “Rewards” Fact table with two Dates associated to it: “Confirmed At” and “Paid At”. a) I have a table view that shows Reward counts by those two dates on a monthly basis. Can I define a running sum along one of the two time dimensions? b) I wanted to define a “Payout Ratio” that basically calculates: Number of Rewards paid out at a certain date divided by number of rewards confirmed in the 4 weeks before that date. Then I wanted to show that in a table that is grouped by “Paid At (Month”

Good Morning - I have a query regarding seperate date tables and utilising them within metrics which are not linked in the model. I have a table called jobs which has a complete status date field - a common metric would be to look at count of jobs per month. I have an unrelated table which is a row for each day between 2 years ago and 2 years ahead which shows if the day was a "Working Day". The end outcome would be to be able to show in a table initially but within visuals would be month (complete status), count of jobs, working days in month, avg jobs per working day. But with there being no link between the jobs dataset and the dates dateset this is proving difficult.

Hi Support team, I have setup usergroup data filtering for dozens of our clients without issue but there is one who has an issue - he cannot display any dashboards, he sees a 401 error and no visualizations appear. Here is the script I ran for his data filtering. It is exactly like many others only he is the only one with a period in the name of his location which I wonder if that is the cause of this issue? (see attachment). If this is true, is there anything I can do to make a period work? The data does include the period so I need the filter to work with a period. I have also attached the errors he sees.

Hi Team, another one from me, sorry 🙂 I noticed this function to aggregate metrics as sum / ratio etc... allows you only to sum 2 metrics, even if I have 5 in this report. I'd like to use this feature to have a final column aggregating all columns to get to 100%. Is there any way to do so? Unfortunately when trying to use the aggregations at column level (clicking the 3 pips in column header, second image), I notice I am prevented from aggregating by columns sometimes. Is there a reason why?

Hi Team, reporting a separate UI issue - when exporting insights as snapshots and slide decks from a dashboard, they get truncated instead of being scaled to fit. See attached. Is this a known issue or do you have any suggestions to mitigate this? It is frustrating to try and adjust the table manually to fit into the image.

Hi Team, UI issue reported by some of our customers: in filters, hovering over 3 dots no longer shows a label with the full value (see attached. Is it a known bug you are working on? Do you have any workaround?

Hi team, is there an error with the GD server? we can't access our systems

hi I am having an issue where we can't access our good data instances we are getting an http error 500 when we try and access it

A scheduled export for one of our customers failed recently. It’s a weekly delivery that has been in place for nearly a year and has run without issue until recently. The error given was “Page load timeout after 60000ms”, and the Trace Id was

10c7cd9ac21a00d8

. Could someone look into this and explain why this happened?

Is it good data cloud down?